NDR stands for NON-DELIVERY REPORT, Millions of customers order their products online, but some get non-delivered. There could be many reasons behind non-delivery of products. Some of the non-delivery products got to cancel, or some are asked to be redelivered. This redelivery charges extra to the courier company or the sellers.
It is essential to manage undelivered orders with ease. Reducing time to process the undelivered product is possible with modern and automated techniques.
A Non-Delivery Report or NDR is the detailed status of the demands that could not be met and explain their non-delivery. With the help of this article, you can bring charges on non-delivered orders. With two options for treating the undelivered order, you need to respond to the NDR: Re-Attempt or RTO. We have come up with an innovative NDR management panel to make this job more straightforward for you, which will log your move at every stage and ensure proper contact between you and your courier partner. Bigship is all equipped with the latest NDR management system, which includes-
The new way to handle the non-delivery products by the courier aggregators-
On the other hand, the traditional method is old and slow. The products remain in the undelivered category for days, and then the courier agent manually contacted the buyer for not accepting the order and arranging redelivery. The traditional method is more time consuming and expensive for the sellers.